The hotel offers amenities for your comfortable stay and unforgettable experiences
Effortless Bookings
The hotel made our travel easy by arranging all our bookings seamlessly, from flights to tours, making our holiday stress-free.view full review
Comfortable Haven
The room was spacious with a large, soft bed that made it feel like home every time we returned from our adventures.view full review
Luxurious Showers
The bathroom featured a large shower with excellent pressure, providing a refreshing experience after long days of exploring.view full review
Delicious Breakfast
Breakfast was a delightful mix of buffet and menu options, catering to diverse tastes and setting us up perfectly for the day.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Outdoor dining area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Spa & wellness centre
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Tea and coffee facilities
Turndown service
Mirror
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
In-room computer
HBO available
Direct dial telephone
AM/FM alarm clock
Show more
Location
18 Lo Su St, Hoan Kiem Dist,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
Map view
18 Lo Su St, Hoan Kiem Dist,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
City landmarks
Museum
Hoa Lo Prison
730 m
Monument
Ho Chi Minh Mausoleum
2.2
km
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.1
km
Church
Saint Joseph Cathedral
730 m
Dinh Tien Hoang St.
Temple of the Jade Mountain
730 m
Museum
Vietnamese Women's Museum
1.6
km
Library
Hoan Kiem Lake
730 m
Museum
Vietnam Military History Museum
1.9
km
Museum
Vietnam National Museum of History
1.5
km
Hang Duong
Hanoi Night Market
730 m
Lake of the Restored Sword
730 m
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
1.3
km
56 Hang Chieu Dong Xuan
Old City Gate
1.3
km
Tran Nhat Duat Street
Long Bien Bridge
2.4
km
Theatre
Thang Long Water Puppet Theatre
730 m
Theatre
Opera House
1.5
km
Pagoda
One Pillar Pagoda
2.3
km
Castle
Thang Long Imperial Citadel
1.9
km
87 Ma May Street Hoan Kiem District
Ancient House
730 m
French Quarter
650 m
Square
Ba Dinh Square
2.2
km
Monument
Flag Tower of Hanoi
1.9
km
Museum
Vietnam Fine Arts Museum
1.9
km
75 Dinh Tien Hoang Street
Post Office Ha Noi
730 m
Mall
Trang Tien Plaza
1.6
km
73 Quan Su St
Quan Su Temple
1.6
km
Church
Cua Bac Church
2.3
km
Event hall
Friendship Cultural Palace
2.8
km
Nearby
16 Le Thai To
Statue of King Le Thai To
480 m
Hang Dau Street
150 m
Restaurants
Always Cafe
330 m
No 8b Hang Tre Street
Blue Diamond Rooftop Bar & Restaurant
40 m
32 Lo Su 13th Floor
Little India
160 m
32 Hang Tre Hoan Kiem
Salmon Run Restaurant
10 m
No.47 Lo Su street
Libelula Restaurant
120 m
57 Lo Su Hoan Kiem district
Hai San Lau Cua
130 m
1 Ly Thai To
Panorama Restaurant & Bar
150 m
13 Ly Thai To Hoan Kiem
Rue Des Seaux Restaurant
210 m
21 Hang Thung
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
great location
friendly staff
dining could be better
price could be higher
8.8/10
Great
Rooms
8.8
Location
9.3
Service
9.0
Dining
8.3
Guest reviews
8.8/10
based on 6 reviews
9.3
9.3/10based on 1810 reviews
Dan
United States,
April
2024
9.0/10
Staying at this hotel was a fantastic experience! The rooms were not only good-sized and spotless but also filled with little luxurious extras like bathrobes and a choice of pillows. The location was perfect, within walking distance of all the main sights. The only slight downside was that the rooms were a bit small, although they were still very comfortable and nice.
Rooms
9.0
My room was absolutely spotless and the bed was extremely comfortable. The little 'extra' luxuries like bathrobes and complimentary candied fruit truly made me feel like I was staying in a much more expensive hotel.
Service
9.0
The staff at this hotel went above and beyond to make me feel welcome and help me with any local trips or sightseeing I wanted to do. They were not only very good and helpful but also incredibly polite and accommodating.
Location
10.0
The location of the hotel was fabulous, being right in the Old Quarter and close to many restaurants, street food stalls, the lake, and night markets. It was ideal for those who wanted to explore the area on foot.
Dining
8.0
The dining experience was excellent, with a delicious buffet offering plenty of options to choose from. The made-to-order menu was a nice touch that added to the overall enjoyment of meals.
Facilities
9.0
The hotel had all the facilities I could ask for, from room service to tours/ticket assistance. Everything was well-organized and convenient, making my stay even more enjoyable.
Billy
United States,
January
2024
8.6/10
The hotel was a wonderful and clean place to return to after a busy day in Hanoi, with very comfortable beds. However, the outdated shower cabinets need replacing, and the lack of blackout curtains was a downside. The complimentary water and fruits were a nice touch.
Rooms
9.0
The rooms were super clean and comfortable, with complimentary water and fruits.
Service
8.0
The staff were friendly, charming, and always available to assist with any information needed since the moment of booking.
Location
9.0
The hotel is right in the center of the old quarter, making it convenient to explore Hanoi with easy access to downtown and the Water Puppet theatre.
Dining
8.0
The dining experience offered delicious freshly cooked meals and catered to various tastes, but the lack of variety was a minor downside.
Facilities
9.0
The hotel provides room service, car hire, dry cleaning, laundry, and tours/ticket assistance, meeting various needs of guests.
Peter
United States,
November
2023
8.8/10
This hotel is a gem! The rooms are not only good-sized and spotless but also filled with extra luxuries like bathrobes and complimentary fruit, making it feel like a much more expensive stay. The staff goes above and beyond to ensure you have a fantastic experience;
Rooms
9.0
The rooms were clean and spacious, perfect for a family of four.
Service
9.0
I felt truly welcomed by the staff, especially Mr Tang and Mr Nam, who assisted me with every need and made my stay extra special. They are definitely some of the best in Hanoi.
Location
9.0
The hotel is centrally located near all Hanoi attractions, making it convenient for sightseeing and exploring both the Old Quarter and French Quarter. The comfortable beds ensure a restful night after a day of adventure.
Dining
9.0
The dining experience exceeded my expectations with a delicious selection of dishes, including local favorites like pho and international classics like eggs benedict. It was a highlight of the day.
Facilities
8.0
The facilities offered everything I needed for a comfortable and convenient stay.
James
United Kingdom,
October
2023
8.2/10
My stay at the hotel was exactly what I needed after a day exploring Hanoi in the summer heat. The room was spacious and extremely clean with very comfortable beds. The view added a nice touch, though the outdated shower cabins and lack of blackout curtains were a downside.
Rooms
8.0
The room was clean with plenty of sunlight, offering a relaxing respite. The beds were very comfy, and the view added to the experience. However, the shower cabins need updating and the lack of blackout curtains was a drawback.
Service
9.0
The service at the hotel was top-notch. The staff, like uncles or aunts, were incredibly helpful, friendly, and always ready to assist. Their personalized escort to the room was a nice touch.
Location
9.0
The hotel's location was perfect for exploring the Old Town and nearby attractions. Being close to Hoan Kiem Lake and within walking distance to markets and shows made it a convenient choice.
Dining
8.0
The dining experience was more than satisfactory, offering a mix of familiar Western dishes and Asian delights. While the options were good, the customized service made it a bit slower.
Facilities
7.0
The facilities at the hotel were adequate and met my needs during the stay. However, there were some areas, like the outdated shower cabins, that could use improvement.
Charles
United Kingdom,
August
2023
8.6/10
The hotel was a perfect respite after exploring Hanoi in the summer heat. The rooms were nice, clean, and stocked with everything we needed, giving us a relaxing space to shower and unwind before our late flight. The exceptional kindness of the staff was the biggest treasure of the hotel, making us feel like their uncles or aunts always ready to assist. The location was great, steps away from the lake and surrounded by a plethora of dining options in the lively Old Quarter, perfect for those wanting to immerse in the bustling atmosphere of Hanoi. The dining experience was delightful, especially at the sister hotels' wonderful restaurants, although the grilled Teppanyaki fish was just okay.
Rooms
8.0
The rooms were very nice and clean and stocked with everything you need.
Service
9.0
The staff was exceptionally kind and always ready at your service.
Location
9.0
The location was great for those who want to be in the lively Old Quarter, steps from the lake and surrounded by tons of dining options.
Dining
8.0
The dining experience was also great, especially at the sister hotels' restaurants.
Facilities
9.0
The hotel provides excellent facilities.
great location
dining could be better
Brian
United Kingdom,
July
2023
9.8/10
I had a wonderful stay at this hotel. The rooms were beautifully decorated with fresh flowers, and the bed was extremely comfortable with plenty of extra pillows. The air-conditioning worked perfectly, and the en-suite bathrooms were lovely. It was a quiet and cozy environment, making it the perfect place to relax.
Rooms
10.0
The rooms provided a perfect environment to relax. They were beautiful with fresh flowers, a very comfortable bed with extra pillows, air-con, and nice en-suites. It was quiet and cosy.
Service
10.0
The service was exceptional. The staff, especially Chinh & Sy, went above and beyond to assist us. They were extremely helpful and courteous, even helping us with airline bookings and extending our stay. They even took us to the International Airport instead of the domestic one after we checked out.
Location
10.0
The hotel's location was excellent, conveniently situated in the old quarter of Hanoi and within walking distance of amazing food and shopping. It was perfectly convenient to both the Old Quarter and French Quarter, just a short walk from Hoan Kiem Lake.
Dining
9.0
The dining experience was amazing and very filling. The breakfast was great, fresh, and plentiful, making it a perfect way to start the day. We didn't even need to spend extra on lunch as it was so satisfying.
Facilities
The hotel offered excellent facilities ensuring a comfortable and enjoyable stay.